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Can I order matching outfits for my whole family?Yes, we specialize in creating matching family sets. You can customize outfits for everyone in the family, ensuring a cohesive and stylish look for any occasion.
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What types of custom designs do you offer for children's and family apparel?We offer a wide range of custom designs, including playful children's outfits, matching family sets, personalized t-shirts, hoodies, and accessories.
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How do I place an order for a custom design?To place an order, visit our website, select the product you want to customize, and email us with the description what custom design that you would like us to create your unique item. You can also contact our customer service for assistance.
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What materials do you use for your apparel and accessories?We use high-quality, durable materials that are comfortable and safe for children and adults. Our fabrics are soft, breathable, and perfect for everyday wear.
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What is the turnaround time for custom orders?Our typical turnaround time for custom orders is 7-10 business days. However, this may vary depending on the complexity of the design and order volume.
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Do you offer international shipping?Yes, we do offer international shipping at this time.
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Can I see a preview of my custom design before placing the order?Yes, we will email you a preview of your custom design for your approval, before your order is placed. This ensures you are satisfied with the look before finalizing your order.
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What is your return policy for custom items?Due to the personalized nature of custom items, we do not accept returns unless there is a defect or error in the order. Please review your design carefully before placing your order.
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Do you offer discounts for bulk orders or special occasions?Yes, we offer discounts for bulk orders and special occasions like birthdays, family reunions, and holidays. Contact our customer service for more details.
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How can I contact customer support for assistance?You can reach our customer support team via email, or live chat on our website. We are here to help with any questions or concerns you may have.
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